Nesley Store Shipping Terms

Orders with Ground Shipping typically take between 2 to 3 business days to be processed and shipped. Expedited orders placed before 9:00 a.m. PST will be shipped the same day.

What do you charge for shipping?

Shipping charge is calculated at time of purchase.

Do you offer expedited shipping?

Yes, we offer Expedited Shipping options to ensure you receive your Nesley Store order when you need it. All expedited orders confirmed before 9:00 a.m. PST will be processed the same day pending credit card verification. Please note the day your order is packed and shipped is not counted as a day in transit.

Yes, we ship to alternate addresses. No, we don’t ship to P. O. Boxes.

To determine shipping days, begin with the first business day after your order is shipped. Orders placed before 9:00 a.m. PST will be shipped out the same day.

Do you ship to an alternate address or a P.O. Box?

** Expedited Shipping is only valid for orders shipped within the Continental United States.

Once I’ve placed my order, how long will it take to arrive?

Orders are typically shipped within 2 to 3 business days, and standard Ground Shipping orders arrive in 4 to 7 business days. For orders shipped outside of the continental United States please allow 10 to 20 business days for delivery.

How can I track my order?

Once your order has shipped, you will be emailed a tracking number. Tracking will be available 24 to 48 hours after your order has shipped out.

Can I expedite my international order?

We are not able to offer expedited shipping for international orders.

How do I track my package?

International orders are shipped via UPS and USPS and will be delivered into the responsibility of your national postal carrier. When your order ships from our warehouse, you will be provided with a tracking number within your confirmation email. You may copy and paste your tracking number into the ups.com or usps.com website to find any tracking information available for your package.

For international orders will there be additional duties and taxes on my order once it is delivered?

We are not in control of the taxes and duties imposed on your order. Taxes and duties will likely be charged on the items you order.

What happens if I refuse the package?

To determine shipping days, begin with the first business day after your order is shipped. Orders are typically shipped within 2 to 3 business days, and standard Ground Shipping orders arrive in 4 to 7 business days. For orders shipped outside of the continental United States please allow 10 to 20 business days for delivery.

For Packages that are refused, unclaimed, or can not be delivered a 20% restocking fee will be charged to you or deducted from your refund. You are responsible for the following: Original and return shipping charges.

If your package can not be delivered or is unclaimed or refused, you are responsible for the following: Original and return shipping charges Duties, taxes, and/or customs charges that are incurred on the package for both the original and return shipments.

Orders with Ground Shipping typically take between 2 to 3 business days to be processed and shipped. Please note the day your order is packed and shipped is not counted as a day in transit.